Uplink Remote
Alarm System Remote Control and Event Notifications

- powered by Uplink cellular communicators

With today’s busy lifestyles, more and more alarm system owners want to be able to control their systems remotely using a smartphone app or computer. They also want to receive important information from their systems, and to have control over which and how messages are delivered to them.

Uplink Remote, and new service from Uplink, allows alarm companies to offer these features to their customers.

Alarm systems enabled with Uplink Remote allow system users to:

  • View the system’s current arming status.
  • Remotely arm and disarm the system.
  • View alarm event history.
  • Receive event notification messages.
  • Access the service via a computer or mobile phone browser, or from an app on iPhone and Android devices·
  • Add, manage and delete logins.
  • Adjust settings for email and text messaging of event notifications.
  • Easy website login at uplinkremote.com.

Dealer Advantages

  1. Uplink Remote supports two service levels to help you meet the needs of your customers. As with all other Uplink services, these options have a flat rate monthly charge.
  2. Dealers can offer Uplink Remote on new installations, or upgrade the hundreds of thousands of installed Uplink communicators to Uplink Remote service.
  3. Uplink Remote is compatible with most alarm systems with an Uplink communicator and a keyswitch zone and a programmable output.
  4. Uplink Remote apps are free for users to download on the iTunes store and Android App website.
  5. Dealer Branding:
    Uplink Remote is designed to be dealer branded, and provides your customers with your company’s contact information for service, sales and support inquiries. Each page of the Uplink Remote website prominently displays the dealer’s logo in the top left corner.

Getting Started with Uplink Remote

  1. Uplink Remote Instruction Guides contain wiring, setup and activation information
  2. For Model 25XX units only, Uplink offers small circuit boards with screw terminals to make it easier to connect the wiring between the alarm panel and the Uplink communicator. Purchase these “Uplink Remote Pulse Boards” from your local distributor.
  3. The activation process in the Uplink dealer portal will guide a dealer through the activation options. Other capabilities include:
  4. FAQ’s are provided in the expanded dealer portal on uplinkremote.com.
  5. Contact your Uplink sales representative for information on monthly service rates.

Service Plans

Standard Uplink Remote Service

  1. Customers can access Uplink Remote to control their alarm system from:
  2. Remote control of the system includes:
  3. View 60-days of event history showing emergency and arming events
  4. Save the event history to a file
  5. Customers can add and delete users, and assign them remote arming privileges
  6. Users can select to receive notifications on:
  7. Answers to frequent questions
  8. Access Uplink Remote at www.uplinkremote.com

Advanced Uplink Remote Service

Customers receive all of the services above, plus:

  1. Open/Close signals can be sent by the alarm panel and be displayed in history
  2. Users can select to receive notifications on:

If you have a iPhone or Android smart-phone, search for “Uplink Remote app” in their store.

To find the app quickly using your phone, simply scan the QR code below:

iPhoneAndroid
Requires IOS 4.3 or later Requires 2.1 and up

Other Smart-phones

Simply use your mobile browser to log in at www.uplinkremote.com